Virtual Compliance Manager (VCM)

At Comtest, we understand that regulatory compliance is not a one-off task — it is an ongoing responsibility. Our Virtual Compliance Manager (VCM) service is designed to provide structured, professional, and proactive support for managing your product compliance obligations across Australia and New Zealand.

With over 30 years of expertise in the compliance and regulatory arena, Comtest offers a practical and commercially focused solution to ensure your technical documentation, certifications, and registrations remain complete, current, and audit-ready.

Whether you are:

  • A sole trader importing your first electrical product
  • A start-up navigating regulatory requirements for the first time
  • An established compliance manager within a national retail group
  • A manufacturer supplying multiple brands into the ANZ market

Our VCM service is structured to remove the time, effort, and stress associated with monitoring changing standards, regulatory updates, and documentation requirements.

Why Virtual Compliance Management?

Electrical and electronic products supplied in Australia and New Zealand must meet requirements under:

  • Australian Communications and Media Authority (ACMA) – Telecommunications, EMC and radiocommunications compliance
  • Electrical Regulatory Authorities Council (ERAC) / EESS – Electrical safety compliance
  • State and territory electrical regulators
  • Relevant Australian and New Zealand (AS/NZS) standards

Regulatory obligations do not end once a product is launched. Standards are updated. Regulatory frameworks change. Documentation must be retained and updated. Suppliers must remain registered and compliant.

Our VCM service ensures your compliance framework remains structured, traceable, and defensible.

What Our VCM Service Includes

Our service can be tailored to suit your organisation’s size, product range, and risk profile.

Compliance Document Audits & Report Review

  • Independent review of test reports (Telecoms, EMC, safety, radio)
  • Verification of report validity and standard editions
  • Identification of gaps or non-conformities

Ongoing Technical & Regulatory Consulting

  • Interpretation of evolving standards
  • Advice on standard transitions and amendments
  • Regulatory impact assessments for product modifications
  • Support with regulator enquiries or market surveillance matters

Gap Analysis & Testing Strategy

  • Identification of missing test evidence
  • Development of targeted test plans
  • Risk-based testing recommendations
  • Coordination of laboratory testing where required

Preparation & Maintenance of Technical Files

  • Structured compilation of technical documentation for ACMA and EESS
  • Supplier declarations and evidence review
  • Risk assessment inclusion where applicable
  • Ongoing document control and version tracking
  • Audit-ready compliance folder preparation

Product Certifications & Registrations

  • EESS level assessment and registration support
  • Coordination of certification where required
  • Responsible Supplier registration assistance
  • RCM compliance guidance
  • Liaison with certification bodies and regulators where needed

Benefits to Your Organisation

  • Reduced regulatory risk
  • Improved audit readiness
  • Centralised, structured compliance documentation
  • Confidence in RCM compliance
  • Reduced internal workload
  • Clear visibility of compliance status across your product range

Most importantly, you gain peace of mind knowing that experienced compliance professionals are actively monitoring and managing your regulatory obligations.

Why Choose Comtest?

Comtest Group incorporates:

A NATA-accredited testing laboratory

A JASANZ accredited Certification Body

A dedicated compliance documentation management team

This integrated capability allows us to look beyond paperwork and assess compliance from a practical, technical, and regulatory perspective.